Reviews

10/10

I have an old house in Toronto that's probably about 80 years old. I went with Windows by installer to replace wood windows from the 1960s that had stopped working and several vinyl windows (7 years old) that had started to fall apart. I was really mad about the vinyl windows because the former owner had installed them pretty new, but they literally were about to fall out of the wall. We had to lock them to keep them in place. The previous owner had the original windows replaced, but the installer of the vinyl windows did not insulate around the frame and cold air kept leaking in. The wood windows would rattle on a windy day. I found out about WBI through a recommendation from another contractor who was repairing my hardwood floors, he said he wouldn't work with anyone else - so that tells you something! Alex and Oleg came out to meet with us, took measurements and talked about our options. They install Window City windows. Know that they aren't the cheapest option. If you want cheap you can go anywhere, but know in about 7 years, you're going to be replacing them. But I found that they listened to what we were looking for, which for me was energy efficiency as a top priority. I liked that there was the chance to get a wooden interior on the windows. It allowed us to match the stain on sill and border opening - so now these windows look like they belong and do not look like replacements. We opted to stain the windows ourselves and they gave suggestions of how to do it. More importantly, they came out twice (next day!) when we had questions/concerns. Alex came to do the install and he removed and installed six windows and fixed a sill in a day and a half - plus he cleaned up after himself! I am really happy with the new windows. They are beautiful, they are much more energy efficient than what I had and really block out the noise. Plus the fact that they go great with our interior is what we wanted all along.

Approximate cost of services:
$2,300.00
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