Reviews

9/10

We used Silver Bow Woodcraft to supply cabinets for our kitchen Reno update before we sold our house. We had a 1950's home and it showed like a 1950's home. We trusted Silver Bow based on a friends recommendation. We did get some quotes from some other companies and I will admit that Silverbow wasn't the cheapest, however, their service spoke volumes. Really friendly and really, really responsive. When the reno was complete, our kitchen was the centerpiece of our house. They did an unbelievable job. Yes, a little pricey, but the workmanship and customer service is one of a kind. I would use them again in a heartbeat. Great job, guys! Had I not been already been building a house to move to, the transformation may have changed my mind about selling the place!! Thanks again!!!

Approximate cost of services:
$48,000.00
What could this company do to improve their services?
Improve on services? Nothing. Like I said in my review, it was not the cheapest quote. Then again, I guess you get what you pay for, right? What I paid for was exceptional quality and that's exactly what I got!
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10/10

I'm a little surprised by some of the reviews on here. Our experience from beginning to end was really great. There were a few hiccups during the build, but things happen. All of our concerns were addressed immediately. There are a few things I would have changed about the layout of the model we chose. Things I wish I would have thought about before. My suggestion to future buyers would be to ask to look at a spec or show home of the same model and walk through it. Like, really walk through it... Picture your furniture in it, think about your daily routine, where you put your keys, what your habits are, etc. like I said, I would have changed a few things around just based on our own preferences. All minor things, but they add up to some daily annoyances. We're still in our warranty period, so I'm not sure if I can fully comment since we haven't received all of the warranty "service" yet. What we have received though has been nothing short of fantastic. If I have a question, it's answered right away. If I have a concern, it's taken care of right away or explained to me when it will be taken care of if it doesn't require immediate attention/something else needs to be done first. Either way, the communication is made and to me that's sometimes half the battle. My husband and I will build again. We plan to "move up" and WILL build with NuVista again. We've heard so many horror stories from friends that have built (none of which I will "out" here because its not my personal experience) and are thankful that we haven't had to put up with what they have. To Susan: thank you for your help though out the build process. You are simply amazing. Also Shayleine (spelling?) for your updates throughout the process. Building is an exciting experience and its fun to know each step as it happens. Again, the communication is key! To Tim: thanks for your hard work for all of my husbands emails and phone calls. Your service calls have put me at ease when you so simply explain things to me in laymens terms. You're always friendly and thorough.

Approximate cost of services:
$370,000.00
1 of 4 people found this review helpful.
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