Alex and his team partner installed an air conditioner in my house. They were professional, polite, good communicators, as well as their work was fast, clean and to my full satisfaction.
Thank you for your review.
Stay away from Maize Eavestroughing if you have a metal roof. Our metal roof had perfectly functioning and in perfect condition Eavestroughing along with a gutter helmet, which is a very important part of the Eavestroughing on a metal roof. I loved them and for the past 6 years they were doing an excellent job for the house. After winter we had to deal with a little piece of metal in the corners of the roof which was compressed from moving show. When it rained, the water from the corners was running too fast and sometimes missed the gutters. I called Maize Eavestroughing in August 2012 for a consultation on how to improve this situation, and the sales person advised us that the only way to improve the situation quickly and easily was to change the whole Eavestroughing from 5” to 6”. Being no expert on Eavestroughing, I did not question their recommendation and agreed to this improvement as I was promised to have an excellent resolution at quite reasonable price of $1,500.00. Little did I know at that time, that instead of the improvement I was promised, Maize was creating a huge problem for me. After the first installation it was evident and easily visible that the Eavestroughing was installed without accurate measurement -the difference between beginning and the end of the Eavestroughing was a whole foot – 12 inches in total. The difference between the other two symmetrical pieces of the Eavestroughing was over 1.5 foot. The corners of the Eavestroughing were glued to the house with white caulking as well as the corners themselves because the screws were inserted improperly. The leaf guard was composed out of 17 different pieces from different brands and different width sizes. The biggest shock for us was missing the 70 feet Gutter Helmet for the Eavestroughing. The company removed our gutter helmet that had been pre-installed by another company without our permission, and removed it from our property. This piece is very important for any metal roof to protect the Eavestroughing from ice and snow and is more expensive than the Maize’s “improvement” itself. Maize refused to return it. Of course, their new system was completely destroyed during the winter and company did not reply to my calls and emails until I filed out a complaint with BBB against them. They came back 12 month later to fix the part of the problem, but refused to return my Gutter Helmet and demanded extra $2,000.00 if I want to install it back. According to our calculation the price of the “improvement” with Maize, which is not an improvement at all in our case according to a home inspector, installation of old Eavestroughing and installation of the Gutter Helmet, taken by Maize is totaling of $7,000.00 for 60 feet if we will bring back our Eavestroughing to the previous condition. Maize misled us completely by its incompetence and at that point we can see only one solution to this problem – taking legal actions against Maize Eavestroughing.
The eavestrough was CHANGED FREE OF CHARGE even though no company applies the warranty when damaged by falling ice. I am happy that it will function good after this misstep.
