Reviews

10/10

Rick sold us our home in 2008. We called him several years later to ask for contractor referrals who could help with a major reno/upgrade to our main bathroom. Turns out he's started a second business of home renovations! Because he's also a real estate agent in the GTA, he was able to give an excellent recommendation on the amount we should spend, to be able to see a decent appreciation in value when we sell our home. He was quick to assess the work, provide a quote, and schedule in one of his crews to perform the work (this took several weeks, but he's a busy guy, testament to his work). His recommendations were comprehensive - design, style, quality - and provided lots of options with an excellent measure of the cost & timing impact to the project. He even went so far as to adjust some of the plans (i.e. purchased a better toilet, which happened to be on sale) to ensure we got the best quality within our budget. During the reno, we identified a couple of errors with his team's work (tiling not done as discussed, plumbing placed too low), but Rick was quick to respond, assess the issues, and make sure the problems were addressed without additional cost to us. Rick is a consummate professional who tailors the project to your needs and restrictions, and delivers on his promises.

Approximate cost of services:
$20,000.00
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10/10

We were referred to Oleg for some backflow issues in our basement. After a quick visit, Oleg was able to assess the two contributing issues, indoor and outdoors, and provide us with his best & most cost-efficient recommendation. The crew completely isolated the indoors area to minimize the amount of cleanup required afterwards. The outdoors area was treated similarly and the impact to our property was minimal. These guys work HARD - managed to juggle timelines with another job to be able to get the work done as quickly as possible. They were courteous and considerate of the fact that our chile & family needed regular access to water/drainage. Oleg manages his team very well and is excellent to work with. He provided my neighbour with a quote for additional work, and we'll be calling him back to take care of a lower priority item very soon.

Approximate cost of services:
$5,000.00
2 of 2 people found this review helpful.
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Company Response

Hi JP, we very glad to hear from you! Doctor Rooter strives to start every project on the right foot, and keep it same way ,we appreciate returning clients, it is very important for us. Doctor Rooter workers need to be courteous and considerate to our customers, beside being proficient in the work area. Because qualified plumbing service is far from just well done job. Thank you for sharing your experience with others and choosing Doctor Rooter! We happy to be your preferred contractor plumbing, draining and waterproofing in the future.
Dr Rooter