Roof Works assisted us with our unique National Home Warranty Insurance claim - due to the quality of the original shingle installation on our new home. Being in our home less than two years, we were not expecting to have quality issues so early in. Both Dan and Kevin were very easy to deal with and were there to assist us with any required documentation for the insurance company. They went out of their way to ensure that our roof issues were corrected. They also made the decision to upgrade to a better quality of product, easy and affordable.
The installation crew was great, they were very professional and polite. The crew was very respectful and courteous, to the point that they would inform us of their presence when working around bedroom windows. The were very helpful in explaining the installation process and kept the site very clean.
As parents, we also very much appreciate how the crew conducted themselves. Language and conversations were appropriate and we did not have any concern in having our children out while the crew was present. This is notable as we are living in a community that is building up, and as a result of such - have numerous trades and crews around our home on a daily basis. There was no concern at all with the Roof Works crew.
We would recommend Roof Works to anyone that requires their services. They were very professional, honest and affordable. They made process of getting our roof re-done easy and painless. They also were very helpful in ensuring that were were going to get the quality of roof that was discussed and promised. An overall pleasure to work with.
