New above ground pool installation
I met Chris at Mermaid Pools (Ogilvie location) back in April. After thinking about a pool for many years I breezed in with no appointment looking for information. I had MANY questions and Chris took the time to answer them all. He also followed up with me repeatedly while we worked through the planning. I loved that even though our purchase was a modest 18 foot above ground pool we were always treated as important clients. My calls and emails were always returned promptly. Having worked many years in sales I know very well the importance of good customer service and I sincerely appreciate it when it comes my way. Our pool was installed at the end of May by energetic and knowledgeable gentlemen. Now that the hot hazy days of summer are upon us I am so very glad that Mermaid has one of their pools in our backyard!
- Approximate cost of services:
- $6,000.00
- Company Response
Hi Renee and Eric, sorry for the delay in responding to your testimonial. I'm happy that you're pleased with the pool and content with our service. We take a lot of pride in reading comments like this. I hope your family in Russell will enjoy the pool for years to come.
Cheers,
Chris