**AVOID TROY MOVING AND TRANSPORTATION** Troy Moving caused damages to over 40 percent of our belongings subsequent to providing their chosen "professional" subcontractor for packing services. Move was long distance - Vancouver to Halifax (HRM). Firstly, the full house pack as requested was not on time, and cited 'vehicle malfunction as the cause. This event lead to the packers having to rush, and complete the job in a sloppy and unprofessional manner. They also damaged an appliance belonging to the property - which they will not compensate or acknowledge. Moving and packing services were poorly provided by ACROSS CANADA MOVING. Pics can be found here; https://plus.google.com/photos/106181571693822034794/albums/5856725349949305265 Please copy and paste in to your browser. TROY Storage location is suspect to be damp and (cigarette) smoky. Serious water damage was sustained to our beds, couches and furnishings, several boxes and other articles. Upon delivery, their tractor/trailer driver was un-courteous enough to drive onto our lawn and footpath without permission, causing landscaping damages. Driver rudely demanded payment before shipment was sloppily unloaded. The movers complained throughout, and went so far as to offer us cut-rate services from their personal services companies. Personal items and boxes were damaged on arrival. Entire vintage rosewood dining room chair set was broken in transport, and at some point poorly repaired with packing tape and white wood glue. Much more than the 300.00 worth of compensation (as offered from their minimal insurance coverage of .60 per lb). We were mislead by the office staff at TROY that they are courteous and professional movers. Not the case at all, as evident by the photos here; https://plus.google.com/photos/106181571693822034794/albums/5856725349949305265 Several boxes seemed to have been re-packed, water damaged, and their numbering system and the nearly illegible inventory sheet did not correspond to the paperwork given to us subsequent to the initial pack. No contract number was provided on original document as provided to us. Our inventory of damages was also doctored by office staff to reflect a lesser amount. It is clear in our opinion that we did not receive the 'unpacking and setup services' (as requested) because of the sheer amount of damages sustained to our articles in transit. We were so mortified by TROY MOVING company we used PODS to ship the remainder of our effects - and at a third of the price, and with zero percent damages. **AVOID TROY MOVING AND TRANSPORTATION**. Any other consumers with similar testimonials or similar experiences would be appreciated. vancevegas@gmail.com
- Approximate cost of services:
- $13,000.00