Quote #11088 I cannot believe such amateurs can actually run a business. We had booked a moving from Toronto to Montreal, with a 3-month storage plan. Everything went well until the delivery date was approaching. We started receiving a lot of texts to confirm if certain items were ours (see picture). This started to worry us. On the moving date, they forgot to deliver a lot of items (among which our mattress, our 1000$ stroller and a few other items that we had confirmed were ours based on their texts). They broke our buffet. After the initial delivery, we asked again and again for them to search for the missing items, which they did 1 month later, and delivered them without any warning. If we had not insisted, we would not have heard from them. Communication was awful from the day things started to go wrong on their end. They stopped replying to our texts, were telling me that things were not so bad on the phone. We ended up never getting any compensation for any of the late delivery or the broken items, while being charged way more than what the quote suggested. To be avoided at all costs.
- Approximate cost of services:
- $3,000.00