Worst builder and customer service. I closed my assignment for new home on 6th December 2023, and still not able to move in. We can not install appliances because builder did not provide correct required things for installation. I am trying to reach them by email and phone but they are not responding even though thy know that its cause tremendous impact on our move in process. Very poor customer service... there are numours items are missing, Damages and not places properly according to my upgrades. I have spent lot to upgrade almost whole house. But there are failed to provide upgrades. They even didn't resolved PDI checklist before closing dates. Still Not resolved yet. And customer representative suggest us to go with tarion without trying their best. They are planning to go for christmas holidays, we are looking for the another accomdation to shelter our self. We ask for 8 inche vent for hood, they mistakenly provided 6 inches so having installation of hood and rangetop. They don't drill water pipe hole in the laundry room so laundry washing mashine can't be installed. Even they provided so many wrong design in upgraded kitchen. Even kitchen iceland is scratched, chiped. Wrong cabinet design, broken exterior, licking bathroom, missing shelves, missing chef pantry design, missing filler, missing utensil trays, not functioning soft latch drawer system.
- Approximate cost of services:
- $1,697,960.00