I was on the hunt for a cold climate heat pump system to replace our 20 year old Carrier system. Based on all the great reviews on Google and Homestars, I picked Cozy World (after receiving 2 other quotes from other companies). Boris was extremely knowledgable and responsive providing a great quote for a Lennox Signature heat pump/furnace system. No matter how many questions I had before the installation, Boris was always available to provide answers! In fact Boris encouraged the questions! The installation was carried out by Kam and his crew - super professional team with exceptionally high standards. The day was long (10/11 hours)and they did not seem to take a break. I checked on their progress periodically and Kam always described the steps they had taken during the installation and answered any questions that I had. As a last step, they showed me how to operate the system through the smart thermostat. What a great experience! Now I understand why Cozy World has been so highly rated! Boris even returned a couple of days later to see the final product installed by his team - what a class act! I highly recommend Cozy World for your HVAC needs - honest, knowledgeable, great pricing and great installation!
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- Company Response
Thank you very much for your kind review.