We had a roofer lined up to do our roof in the fall but we ended up having hail damage and Great Canadian came to look at the roof for our insurance company. The salesman at Great Canadian told us they had a cancellation and could do our roof in 3 weeks so we decided to go with them and cancelled our other guy. After they took our deposit (deductible and we upgraded to 50 year shingles) we waited to hear from them again but couldn't get our calls returned. I finally got ahold of a manager who told me their salesman was wrong and their was no way they could do our roof until next year. I was annoyed and pushed them to honour their word. After weeks of back and forth and me always having to call them as they wouldn't ever return calls, they agreed. They told us they would be roofing our roof in a few weeks. Then of course nobody showed up on the promised date....and again....and again. This continued on for weeks until randomly in the dead of winter, with no warning, a guy was on our roof ripping off the shingles. Great Canadian clearly subcontracted this job to 3 guys with a truck. They worked hard, it was freezing and I felt terrible for them. They were working in snowstorms and very cold temperatures. Given a heads up from Great Canadian, we never would have agreed to this. I couldn't even get the management at Great Canadian to call me back when the workers decided to leave their giant Husky in our yard without our knowledge. The very worst part was these guys didn't use tarps or care about making a mess. Now that spring is here I have filled up garbage cans full of shingles and debris. I have picked up hundreds of nails in our yard. I would avoid this company.
