Reviews


First Review

8/10

When we failed an ESA inspection for aluminum wiring I called a few electricians to see what they could do. Since we were on a tight timeline we went with this electrician, as he is local and was available to come in to do a quote that week. My first contact with the company wasn't that pleasant--a guy answered from his cell phone and was obviously driving and distracted, but my interactions with his partner, who did the actual work on our home, were great. He not only corrected all the defects in the home, and explained whatever we wanted to know, but he also replaced some of our lighting without charging us extra. My only real requirements were that we pass the ESA inspection, which he made sure that we did, but he also ensured he left our home with safe and practical wiring and electrical (he even had to rewire our dishwasher and added some closet lighting where a previous owner had messed it up). Mr. Lau is also fluent in both English and Cantonese, for anyone who prefers an alternate language. They're not the kind of company with a receptionist or website, but they do their work well.

Approximate cost of services:
$1,500.00
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10/10

I paid for the duct cleaning service through a Groupon promotion, so I think the service is normally more than $200. Either way, Dave's Duct Cleaning was great to deal with from the start, when I booked the appointment a month ahead of time, to when they showed up at my house at exactly the appointment time. I didn't have any furniture in the house, but they still took care to take off their shoes and put corner things down to protect the doorways and walls. They also provided me a face mask and headphones to block out the dust and noise, and all the before and after pictures and videos that they promise on their site. At the end, they had problems restarting my furnace (which I would not have known to check myself), so they called an HVAC person who ended up coming the next day to check if it was a Dave's Duct Cleaning error or just my furnace. I thought it was great that they so promptly took care of their own mistake and even called someone in for me so that I didn't have to go looking for an HVAC person, and since it was their mistake I didn't have to pay anything for the furnace fix. I would definitely call them again in the future and recommend them to family and friends.

Approximate cost of services:
$200.00
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Company Response

Hi Shirley - Thanks for the positive feedback! We're 100% transparent about everything we do and will always look out for the best interest of our customers. We're firm believers in karma :) We look forward to serving you and your home again in the future. Thanks! Dave's Duct Cleaning (www.davesducts.com)