Whirlpool washer would not spin clothes so were soaking wet after cycle. Requested service thru Whirlpool and they sent ICare Appliance Repair. Diagnosed problem as pump failure. Replace pump to $460.00 but still did not spin properly. Came back and replaced motor control module for $400 but I did not pay for that. Tech would not stay to verify proper operation. Still did not work. Contacted Whirlpool for refund or credit. ICare did not complete their reporting to Whirlpool so incompetent both technically and administratively. Best they would offer was 25% of next washer purchased. Very dissatisfied with both Whirlpool and ICare. Bought a new LG washer.
- Approximate cost of services:
- $46,200.00
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