Bonnie from Ajax

I just want to express how pleased I was with Dial One's customer service. I did some research before finally deciding that Dial One was the company that I wanted to use for our duct cleaning. When I first contacted Dial One, Joe got back to me right away and we were able to schedule an appointment for 2 days later, at my convenience when I had a day. Dial One does not a have limits on the number of vents, does not have any add on prices. Its is one price, all inclusive. Joe came to the house alone. He was very efficient, very clean and explained the process along the way. Joe went the extra mile for sure. He even changed my furnace filter and while he was outside doing the dryer vent he fixed something out there, and when he came in he noticed a puddle of water in front of my washing machine so he pulled them out and went behind and reconnected it properly for me. All above and beyond. My regret is that he did not have a lawn sign for me to put out to help advertise for Dial One. I asked for some business cards and my neighbour was over the that night stating she wanted to use them and so did her mother. This was no fly by night operation. Joe was at the house approx 4 hours doing the duct work. I would recommend Dial One Duct Cleaning to anyone, without hesitation!

I found Dave and his crew through Home Stars. Wanting to be thorough, I had 9 different quotes to paint the entire house, except the bedrooms and the upstairs bathrooms. When Dave showed up to give his quote, he was punctual and very forthcoming with his suggestions. Since he was about the 6th quote, by that time I thought I had a pretty good idea about what I was looking at to get the job done. I was so wrong! Dave spotting things and pointed out stuff that everyone else had missed. There was a lot of patchwork and repairs that needed to be done and yet none of the others seemed to notice. While we were standing in the kitchen chatting about the job, he also noticed that the ceiling was in terrible condition and suggested that it be patched, re skimmed and painted. Upon closer inspection he was absolutely right. I had to agree! Rather randomly and off the topic of paint I made a remark about how I hated the kitchen cabinets and the cream colour of them. Dave thought they were great cabinets and in excellent condition and suggested an alternative to replacing them, something that I would never have though off. Needless to say, not only did I request the quote for the painting, but also to have the kitchen cabinets redone. Dave's quote was delivered later that same evening. It was not the lowest, not close, having said that, my gut instinct knew 2 Guys was the team that I needed to do this job and get it done with my standard of perfection. Those other quotes did not make any sense and could not have been accurate for the amount of work and time required for what really needed to be done. Cheap is not the way to go if you want quality work. Dave and his crew, Brian, Sham and Rich showed up exactly at the agreed time. They arranged the furniture and covered everything for protection and went about their work. They prepped, patched and did trim work for a few days. A lot of patch and repairs were required, more then than I initially had thought. Just as we thought the project was wrapping up, I suddenly had a change of heart and wanted 3 walls repainted. This crew did not even hesitate; it was done the next day. Dave did my kitchen cabinets in the colour of my choice (dark brown) and the doors were sent out to be lacquered and baked then reinstalled. His crew even installed the new hardware for me. The kitchen is stunning!! It looks better then new. I cannot say enough about 2 Guys Painting. They are an amazing crew with outstanding attitudes. They worked hard for 5 long days 2 of which were during the last of the winter terrible snow storms. They were never late and never complained about anything. Dave’s crew are a super friendly, and I quite enjoyed being "snowed in. In fact I got used to Rich singing all day and honestly can say we missed him when he was gone! When Dave and I first met, he said to me "you do not pay one penny until you are satisfied with the job". Immediately I thought this was a great business move. Other painters/contractors want 25 - 35% upfront. Honestly, if someone is running a business responsibly, that business does not need a deposit in order to get started on a job. It should be able to sustain itself for the duration of the project and ensure the customers are satisfied before asking for payment. 2 Guys is unique in this way. There are many things to consider when you are about to hire a contractor and I thought I knew most of it. I hope this information gives the readers something to think about. YOU GET WHAT YOU PAY FOR and more! 2 Guys Painting, is a crew of a different sort. Dave is so knowledgeable and has the contacts to go above and beyond. The Team has so much pride in what they do and showed they go above and beyond to ensure complete customer satisfaction and they always have a smile to share with the customer. I am proud to display their sign on my front lawn for the neighbours to see. I would not hesitate to recommend 2 Guys Painting to anyone!!