Nathan

We are in the middle of renovations and tried to turn the furnace on for the first time this fall and it would not engage. I called another company who couldn't send someone until a week later unless I paid for emergency service, so then I called AccuServ and they sent a technician over the same day for their normal inspection rate. James arrived within the window they said he would, and he called once he was on the way. He was friendly and efficient, quickly diagnosing the problem with the wiring connecting to the thermostat and fixed it just as quickly. He also took the time to test another part of the furnace to make sure things were running well. He was knowledgeable too, giving tips on maintenance and answering my questions about heat-pumps which I learned is a service they also provide. Great service, will definitely use them going forward for all my heating/AC services and would recommend them to anyone. They also followed up the next day to schedule the maintenance appointment I had requested, and also followed up with the heat-pump information I requested. Everyone I dealt with by phone/email/in person were professional and helpful.

Their assessment was easy to schedule and informative, and their quote was well priced relative to other well reviewed companies. They took down an old chimney that falling apart and rebuilt it all in one day, including full clean up of the site. They even patched up a few roof shingles that they noticed were loose at no extra charge. Crew was friendly and did a great job. Would definitely use them again and the new chimney looks great.