We renovated our condo by replacing ceramic tile floor in our kitchen and hallway with hardwood, installing an Ikea kitchen with quartz counters, replacing floor tiles in two bathrooms and replacing a bath vanity. The kitchen also needed some rearranging of the drywall bulkheads and a number of pot lights were installed. I contacted Towne Contracting for a quotation based on the reviews on Homestars and also on the recommendation of a couple of local floor and tile suppliers. Steve quickly arranged to visit the condo and take photos and measurements. I was immediately impressed with his polite and professional manner and that he respected my knowledge of home renovation (instead of talking down to me which I have experienced from other contractors!). Steve provided a scope and quotation just a few days later and his price for the work I thought was very fair, so I looked no further. Towne arrived to start the work on the date promised and set up dust barriers around the work area. Removing the ceramic tile was messy and understandably produced a lot of noise, so we were especially thankful that Towne's crew worked without taking any breaks until they finished the removal, so our condo neighbours wouldn't suffer any longer than necessary! We had a few frustrations, most notably some days only one worker would show up for an hour or two, so I guess they were a little overloaded with work. For that they lose a star. Being somewhat of a perfectionist (and knowing how a job should be done) I did have a few gripes, but Steve made sure everything was ultimately to my satisfaction and we are very pleased with the end result.

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We called Marguerite in for a colour consultation ahead of a makeover reno of our condo. We had a pretty good idea of how we wanted to decorate, but we were fearful of taking the leap ....... what if our choices didn't turn out so well? Marguerite came in, listened carefully to our ideas and weighed up our style, and then walked us through each room confirming we were on the right track and at the same time offering suggestions for enhancements to our plan. Marguerite has a take charge approach, which we welcomed to save us time, and eased us through the process with her humour! At the end of the consultation she drew up a colour menu for each room that didn't stray too far from our original ideas, but more importantly, she gave us the confidence and inspiration to forge ahead with our decorating scheme.

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Company Response

Thank you so much, Brian. I did enjoy meeting with you and Shelley last weekend and could see that you had both done considerable analysis and hard work to get to the stage where you called me in. I'm glad that I was able to assist you and give you the confidence to proceed. Renovation and interior design require plenty of thought and television makes it look easier than it really is. Congratulations on finding your beautiful lakeside condo in the first place. What a view! What you are hoping to achieve is a very clean, contemporary look and it is easy to be distracted from the plan by all of the influences around us. Good luck with the next steps and thank you for calling me in. I appreciate your business and thank you for the nice testimonial. If you need further assistance, you know how to find me.
Kind regards,