Towne Contracting

Condominium Renovations
Write a Review
Write a Review
HomeStars  >  Condominium Renovations in Hamilton  >  Towne Contracting
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

93%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Towne Contracting

Average customer rating:
9.8 10 (61 reviews)

Sort by

Ivan in Toronto
Ivan in Toronto
2 reviews Burlington, ON
10/10

Complete Home Renovation

We recently completed a full home renovation and used Towne for almost all of the work. In short, they were the best contractors we have ever worked with, in every aspect. We will definitely use them again and highly recommend them to everyone.

We purchased a two story home with an unfinished basement with plans to gut the entire house, renovate (including a lot of structural work) and finish the basement. We had 5 general contractors come through the house and from the start, we knew Towne was going to be the best fit for us. Steve was very prompt with his communication and provided us with the most detailed quote by far. The price was very competitive and the amount of detail in the quote made us comfortable knowing how he came up with the final numbers.

We met Dan and Tom before the project started to go over the plan and schedule for all of the work. They had many ideas that changed and made our original plan better. We met the rest of the crew at the start of the project and over the next few months they all literally became like family. They treated our house like their own and their workmanship was top notch. Like any large project, there were issues that came up but the guys always gave us several options and made the decision process real easy. The sub trades they brought in throughout the project were also great and did a fantastic job.

One thing that really stood out for us throughout the renovation was their communication. Anytime we had a question or concern, Dan or Tom would get us an answer quickly. It didn't matter what time or day of the week it was, the guys were always prompt in answering our calls and messages. This is something that's hard to find and really goes a long way. Even with the project complete, they still answer our questions promptly and have been great at fixing any issues we have had come up. Really great customer service.

Again, Towne did an amazing job on our house and I would recommend them to everyone. Not only is their work fantastic, they are all honest, caring people who really care about their customers.

Was this review helpful?
Private
Private
2 reviews Oakville, ON
10/10

Main Floor Reno, Including Kitchen

Steve, Dan and their crew did an awesome job on our reno. They were efficient, professional, on time and accommodating to changes we requested. Our designer used them on a number of occasions to finalize issues created by other trades. We highly recommend them.

Was this review helpful?
Private User
Private User
1 review Toronto, ON
6/10

Good Work / Poor Follow-up

We purchased an older downtown house. We used Towne to renovate the main floor. Steve provided a quote and offered a 2 year warranty on their work. They did a good job considering these older homes are full of surprises. At first we were satisfied and offered to give them a glowing review. However slowly we started to notice some of the workmanship wasn't that great. We have drywall cracking in several areas and loose baseboards in our kitchen that are barely hanging on. We asked Steve repeatedly to send someone to fix this and he kept saying he would. We called him regularly for over a year(!) but he kept putting us off. Then he stopped responding all together. It's unfortunate since these are minor issues that could have been addressed quickly but have gotten worse the longer they remain unfixed. It leaves us with a bad feeling about Towne and we would not recommend them.

1 of 2 people found this review helpful.
Was this review helpful?
KD of Oakville
KD of Oakville
5 reviews Oakville, ON
10/10

Reliable, fast and cost-effective contractors

We hired Towne Contracting in July/August 2016 for a reno job to a house we had just purchased. We were nervous as we needed the first part done before our move in date, and it was a tight time schedule, so I needed reliable contractors.

We were relieved when they started when they said they were going to, and were there every day. Our job was fairly significant and involved knocking down a wall, creating a walk-through in another, replacing all carpet and laminate with hardwood, painting throughout, plus a couple of other jobs.

As with any renovation, hurdles arose that we had to make decisions on. Due to what I'd read in the other homestars reviews, I felt confident in asking Steve to make a fair recommendation that I would be happy with. We were pleased with how everything turned out and the prices were competitive as well.

Not only that, the crew were awesome. Steve, Dan, Milan, Tom, Andre and Stuart were a pleasure to have in the house. They were super friendly, funny and respectful of the space they were in.

We will for sure use Towne again when we tackle our kitchen and bathrooms.

Was this review helpful?
Len Griffiths in Mississauga
Len Griffiths in Mississauga
3 reviews Mississauga, ON
10/10

Main floor major renovation

Difficult and picky customers. Very large (3 month) renovation. Towne did a great job for us, and we recommend them very highly to everyone. Very smart and professional. As always, there were difficult issues and curve balls, but they hit them out of the park (and saved our designer's butt many times). If you can get Towne, do so. You will be very happy.

Was this review helpful?
RLee
RLee
1 review Toronto, ON
10/10

Main floor Renovation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Thank you for such a wonderful job on our renovation and making this experience a pleasurable one. Working with your crew was such a positive experience, that we are already planning on our next project! Always on time, always on budget, always organized!

From design approval to final inspection; the overall experience exceeded expectations. We are thrilled with our new kitchen and always hear positive feedback from those who visit.

Professional, courteous and terrific workmanship are just a few of the many reasons why I will recommend Towne Contracting to friends and neighbours.


Ryan in Toronto

Was this review helpful?
Dahlia and Ihab from Mississauga
Dahlia and Ihab from Mississauga
1 review Mississauga, ON
10/10

Condo Renovation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Working with Towne Contracting has been wonderful. They designed and fenovated my kitchen from start to finish. I couldnt have dreamt of a more beautiful kitchen. Steve and his team were professional, courteous and completed the project right on time. A special thanks goes out to Milo, who did an outstanding job. Dealing with him was an absolute pleasure and he did what it took to please us. We would definetly recommend this company to anyone wanting renovation done with class! Dahlia and Ihab B.

Was this review helpful?
Rick from Toronto
Rick from Toronto
1 review Toronto, ON
10/10

Install Basement Tile Flooring

This was our 3rd time using Steve for a job, and as per usual the job was done on budget and on a timely basis. More importantly, the finished product was how we expected it to come out and probably better. The bonus you get with Steve and Towne is that there is no attitude that most people come to expect from contractors, and that is not just Steve but also his crew. We are very happy customers and we expect to be seeing Steve and his crew soon for our next reno job.

Was this review helpful?
Brian from Mississauga
Brian from Mississauga
2 reviews Mississauga, ON
9/10

Condo Renovation

We renovated our condo by replacing ceramic tile floor in our kitchen and hallway with hardwood, installing an Ikea kitchen with quartz counters, replacing floor tiles in two bathrooms and replacing a bath vanity. The kitchen also needed some rearranging of the drywall bulkheads and a number of pot lights were installed.

I contacted Towne Contracting for a quotation based on the reviews on Homestars and also on the recommendation of a couple of local floor and tile suppliers. Steve quickly arranged to visit the condo and take photos and measurements. I was immediately impressed with his polite and professional manner and that he respected my knowledge of home renovation (instead of talking down to me which I have experienced from other contractors!). Steve provided a scope and quotation just a few days later and his price for the work I thought was very fair, so I looked no further.

Towne arrived to start the work on the date promised and set up dust barriers around the work area. Removing the ceramic tile was messy and understandably produced a lot of noise, so we were especially thankful that Towne's crew worked without taking any breaks until they finished the removal, so our condo neighbours wouldn't suffer any longer than necessary!

We had a few frustrations, most notably some days only one worker would show up for an hour or two, so I guess they were a little overloaded with work. For that they lose a star. Being somewhat of a perfectionist (and knowing how a job should be done) I did have a few gripes, but Steve made sure everything was ultimately to my satisfaction and we are very pleased with the end result.

Was this review helpful?
John
John
3 reviews Halton Hills, ON
10/10

Family room renovation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

What an amazing experience and job well done! I must say that from the moment I spoke to Steve from Towne Contracting my renovation has been exceptional. His suggestions and advice helped me and my wife finalize our plans on are family room. In addition, his tradesmen are efficient, skilled and very polite, they treat your home very well. The project manager Danny answers all my calls anytime of the day or night. Every timeline they have told me was met, without failure. I highly recommend Towne Contracting for your next renovation. I will hire them again for my next renovation project! Thanks Towne Contracting!

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Towne Contracting

At Towne Contracting, We Strive to Provide You With The Highest Quality Contractor Services While Maintaining Professionalism Within Every Step of Your Project. At Towne Contracting, we are experienced General Contractors, Specializing in Renovation, Build and Design, Bathrooms, Kitchens, Basements, Home Additions and more
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.