Reviews

10/10

This is my second time using The One Carpet Cleaning. I had some guests coming from out of time on short notice and needed my carpets done quickly. I called Greg on a Tuesday afternoon to see if he could come early Wednesday to do my carpets as I picking up guests Wednesday evening. He advised that he was fully booked Wednesday but could come Thursday morning. I reluctantly accepted as I don't trust other companies that have overcharged and done terrible jobs in past. Greg called me back at around 5:00pm the same day and said that while he was finished for the day, he was going to make a special trip to help me out that evening. He arrived around 6:30pm and voila my carpets were clean and fluffy again. My guests even asked if I had new carpet installed since the last time they visited. With a big smile I told them I have the best carpet cleaner in the lower mainland. Thanks so much Greg. Billy from Burnaby

Approximate cost of services:
$250.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Billy. I'm glad it all worked out. Sometimes things just work out for the best.
Your review made my morning!

Best regards,

Greg