Ben

The company never responded to emails or vm. When I finally got hold of someone, I re-communicated the fact that I live in a condo and needed time to book the service elevator. I received a message at 4:45pm that day stating it will arrive tomorrow. Subsequently, the next day they arrived late, initially refused to install or take the old appliance away, even although I had pre-paid for these services. In addition, they, scratched the door and broke the door handle in the process. Unprofessional from start to finish.