Monika from Rockwood

*** BEWARE*** We hired this company to have a stress free experience because of their name. It has been the complete opposite. I contracted Baeumler Quality Construction to complete a pool and landscaping project. We had entered into the contract in March of 2021, where I was informed that there was a pool in production that was cancelled and I was given the opportunity to take the pool and have it delivered in a 10 week time. I had to contact the office of Baeumler to find out the status of the delivery after each delay because NO ONE was communicating to me until I contacted them. After a few delays, and very little communication from the company, I informed them that I wanted to cancel the whole project. At this point the project was pushed to August of 2021. I emailed them my cancellation beginning of August. The senior business manager informed me that he would look into the cancellation and my deposit that I had made. I was then informed that I could not have my deposit back in full. I have contacted a lawyer and have tired to mediate the situation. No work has been completed on my property. The only item physically giving to me has been a permit for work. No proof on where my deposit is has been provided. I now have to proceed with the help of a lawyer to continue trying to get my deposit back. NO WORK HAS BEEN COMPLETED ON MY PROPERTY. The company refuses to return my deposit.

I just signed up with GreenSpa this season and wow have I seen results. My lawn was horrible (mostly weeds) and I wasn’t expecting much in the first season. I have slowly seen improvement in my horrible lawn. With the recommendations from the great customer service team, I have been able to see improvement I wasn’t expecting. There is more work to be done to get this lawn to the perfect green lawn but I know with the help of GreenSpa, it will get there. Definitely won’t let my lawn get to that condition it was before. Can’t wait to see the results at the end of season and work with them again next season.