Extreme Delay and unkind service
I placed an order for a patio door on 5th August 2021. The Delivery was to be done in Nov 2021. They came for the installation end Jan 2022 with the wrong door. New date given was end April 2022. I called today and the replay is tentative date is July 2022. Do not work with this company they have no respect for their customers and customer service is horrible.
- Approximate cost of services:
- $3,000.00
- Company Response
Hello Nitin, we apologize for the error in the original order which led to the patio door being manufactured incorrectly. We take full responsibility for this mistake and have reordered the door with the corrected details and information. The ETA that was provided to you was the one that was provided to us by the manufacturer, we apologize that this has been delayed once again and will be certain to prioritize your installation as soon is it is received.