Was initially impressed with the quality, even after a delay in shipping. I’ve been trying to get a hold of customer service regarding the opener not working. I can only use half of my hot tub as the opener still doesn’t work. Over 5 emails sent, no response to them even when I sent to the rep that was initially helpful. Poor customer service, would recommend going to a store local to you so you can actually be helped when you need it. Over 25 emails sent, initial one was over 4 months ago. Now having to go through the Consumer Affairs Authority with the provincial government to rectify the situation. Absolutely do NOT recommend.
- Approximate cost of services:
- $1,000.00
Was this review helpful?