Reviews

0/10

We wouldn’t use him again. The cost was double the majority of other quotes, and we still had many damaged items. We based our decision to hire him on the many good reviews we read, but have since learned that fake positive reviews are a big problem in the moving industry, and many ratings sites allow businesses to pay to have negative reviews removed, so, it would seem, you really can’t rely on positive reviews when hiring a mover.

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Company Response

Without Prejudice:
I would like to bring to the attention of the public and potential clients that Julia Dennis from Simcoe , Ontario has been posting Defamatory, Offensive, Fake Reviews about our company and me personally since April 2020 and is actively continuing with this campaign. She has used multiple aliases to propagate her unwarranted slander. She has posted on 6 different review sites under the following alias :

Ella J. from New York
Ellen
Jade
Jade Edmunston
Julia from Toronto

Our two time repeat client Julia Dennis from Simcoe , Ontario has been the author behind the numerous defamatory reviews but chooses to use Fake names!
Ms Dennis actually gave us a 10 out of 10 review in 2015 on the site “HomeStars” when we first moved her. And we provided the exact same quality services this time in 2020.
As the owner I’m on every job personally so company and personal integrity is VERY important to us. We all take slander SERIOUSLY.
We have put together a substantial file on Julia Dennis including all email and text correspondence as well as both move quotes and final bills from 2015/2020.
Screen shots of all my personal conversations with Julia Dennis in April 2020 clearly show she was happy with our service and specifically stated two separate times she “Did Not” want to rescale her shipment and was totally fine with the price.
Ms. Dennis chose not to reweigh her goods for a SECOND time. Her estimate was for almost $5000 but was actually charged $1600. Not sure how I charged her double !?
On her Estimate was a “shuttle service” of $300 but she was only charged a “long carry” of $150. This “Long Carry” service applies to any distances further than 75 feet from residence to truck.
The distance from her basement apartment to my truck was 110 feet. We actually saved her money by trying to get my big rig close enough to her complex and avoid shuttling with a smaller truck. This type of charge is clearly outlined in our
“Term and Conditions” area of the Website and on the Bill of Lading.

Every one reading this should wonder why Julia Dennis has 4 different alias and chooses to slander us via review sites as opposed to calling/emailing us directly. If anyone is guilty of “bullying” it’s obviously her. To post outright lies about people and attempt to ruin their reputation affecting their livelihood is text book bullying!!

In one of the fake reviews posted by her alias “Jade Edmundson” she states we damaged everything and didn’t blanket wrap furniture. Weird , all she shipped were boxes! We make an itemized list of all items shipped , her list shows no furniture just boxes.
And to confirm , her Bill of Lading had full replacement value coverage signed by her so any damages would be fully covered.
We never offer $0.60 basic coverage.
Lie after Lie!

At just to reiterate...
Ms. Dennis has not ever contacted us directly to express any issues with our services or damaged items.
If we were so terrible she should definitely have supporting photos of damaged items and documents showing an attempted claims process.
NOTHING

We have not ever wronged this person, only showed compassion for and individual who is clearly suffering from instability and had to move in with her parents for support.
Ms. Dennis has not even once contacted myself to express any negative issues at all.
Nor did her parents whom we moved twice in 2019 across the country. . Nor have the other 100 clients we have moved since April 2020.

Julia Dennis’ assault on our company and me personally is way out of line!
I encourage potential clients to read through all the review sites and see for yourself the timeline and extent
Ms. Dennis has gone too. Keep in mind two other sites have removed her Fake reviews due to false information, slander and inconsistency.

Mine , Dana’s and our employees livelihoods solely rely on our reputations/integrity so quality is always important to us.
If you’re looking for Honest reviews go to sites like “Google Reviews “, “BBB” and “HomeStars”. As a company I can Not pay to alter or have reviews removed.

Regards
Adam Breton

10/10

I hired Adam Breton to move my entire house full of belongings across the country from ON to BC. I have used several movers in the past as this move to BC was my second one. No other moving company can even compare to the professionalism of A. Breton. It is an owner operated moving company and that makes all the difference in the world. All my stuff was in perfect condition and was only one day late due to weather conditions, but that did not i convenience me whatsoever. The best part was the piece of mind l had after meeting with Adam and observing the process, l had never seen a moving company take so much care and be so organized. I would and do recommended A. Breton to everyone who asks for a moving reference. And, now they will be moving my parents across the country as well!

Approximate cost of services:
$1,800.00
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Company Response

Thank you for the kind words!
We look forward to taking care of your parents move as well.
Adam Breton