We get annual maintenance done by this company and have been happy. At this time we had an issue with our furnace starting snd stopping. Upon diagnosis it was determined our motor was strong but the control/circuit board was gone. It was an expensive fix due to the detailed system we had of the Trane furnace. The technician confirmed the part was in stock and was able to install it the same day. The technician was pleasant and kept me in communication during his work. There was an issue that occurred at the fault of the technician but it was rectified within days of contacting the company. We also appreciated that the secondary issue costs were absorbed by the company as they were no fault of us or the original issue. The entire team from front end booking to the technician’s, Mike and Jay were a pleasure to deal with. We will continue to use Wiehler’s Mechanical as our company of choice.
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- Company Response
We are very happy to receive this feedback, Shannon, thank you so much!