House installation in Langley. We talked to a lot of different companies about install, and called Lorenzo at Westmount because of excellent reviews on HomeStars. Not disappointed, he was the most professional, respectful and informative salesperson of the group. He sold me on the Lennox SLP98V furnace and heat pump, really loved the parts AND labour warranty, no strings attached. He followed up after I confirmed to make sure we wanted what we asked for and not something more basic (i.e. didn't try to upsell at all, clearly explained how long it would take to pay off with gas savings). Lorenzo even answered my follow-up calls late at night. He did the installation himself along with a couple of workers. They were thorough, knowledgeable, clean, meticulous. Explained upkeep and maintenance carefully and walked me through warranty and the rebate process. Lorenzo ensured that items in my quote that were not needed were removed prior to me paying. Overall, great work and I feel like I got the best product for the best price for my space, done by an excellent team. Will definitely trust and use them for my needs in the future.

Was this review helpful?