Howard

They first sent an estimator rather than a plumber to actually do the job. I had arranged for it to be time & material, and took time off to be on site, so was very upset. They did arrange to send a plumber about 1 he later, but sent a completely untrained apprentice who had no idea what he was doing. After 2 hrs, I asked him to call and request a real plumber to come snd do the job. This experienced plumber did a great job and also replaced the drain assembly in the kitchen sink, both jobs in 1 he 20min. They tried to charge me for 4.5 hrs labour, which I eventually had reduced. Frustrating experience, but ended ok.