We bought a new pool liner from Purewater this summer. We started the process in March with a deposit and picking the date (we went for early-September to avoid down-time in peak-season) followed by choosing the liner. We are so happy with the new liner. It looks marvelous. Theresa (Service Manager) was great from the beginning of the process to the end, explained the process very well, was very patient with my requests for information, as well as good-natured as I made a couple of flip-flops on my decisions. (Thank you Theresa). Liner removal and infrastructure inspection, including pressure-testing the lines came first, followed by a second crew restoring the infrastructure and installing the liner a couple of days later. Both crews did very good work and their attention to detail was superb.