I had my 18'x36' inground pool liner replaced by Purewater and have no complaints. Theresa explained the process and handled the administration side while Adam/Landon performed the installation. The communication was excellent from the start. Getting everything via email straight to my phone was very convenient. The price was clear, the work required and possible unknowns was exact. We had many liner choices to pick from (not easy). The job was completed in a professional manner and the site clean when the guys left. My new liner looks amazing and we couldn't be happier. They even handled filling the pool through a contractor with a water truck which I topped up with my hose to cut down the cost. I recieved pictures every step of the way. Great service and a high quality installation/product. I heard many horror stories of other companies but had nothing but success with Purewater. I wouldn't hesitate to call them again.