C&R

Update:10/18/2021 - John was again a NO SHOW on a date set up by our lawyer to meet and agree on a date for repair work. No surprise there. Another day wasted waiting for this guy to show up. When are you coming John? You have a lot of excuses but there is never any action? This concrete isn't going to fix itself. UPDATE: 10/9/2021 Still waiting for this owner to commit to a date to fix this mess. When are you coming John? You have a lot of excuses but there is never any action? This concrete isn't going to fix itself. UPDATE: 9/15/2021 We have had to retain a lawyer to deal with John, owner of Tottenham Paving and Construction. Hopefully a resolution can be agreed upon to have them come and fix this job before we have to move on to a civil lawsuit to get this huge issue fixed. :( Do the right thing John. UPDATE: 9/13/2021 I just noticed the company answer! A lot of rambling that I have read/heard many times before on his review answers about how great he is. In particular I just want to say that I/we never had a conversation about putting down bad concrete. As if someone would demand bad concrete! There is no recording of me saying to put it down because it did not happen. I have a vast communication trail of the whole situation with him in writing. What he posted here is not true. No surprise there. He told us that he fired 2 of his 3 workers the night of my job. They were new to him, showed up with brand new tools that were never used before. His one worker who didn't get fired told me he subcontracts out the concrete work but this year that that company didn't have time to do the work for Tottenham Paving. Below I have added an email copy of job resolution agreement in the pictures section. Totally different to what this company owner is saying now. You can judge for yourself who is telling the truth. ORIGINAL REVIEW: If you see this guy .. RUN! John, the owner of Tottenham Paving and Construction, comes across as a good guy until the work is supposed to start and then there is nothing but lack of truth, no shows for work, excuses, lack of ethics and very poor quality of work when and if he does show up. I've never met a person who has more of a victim mentality but actually turns his customers into victims with his total lack of sincerity, decency and competence to do a job that he is hired for. He totally botched a large patio and walkway cement job, said he would fix but then disappeared and no longer answers emails as to when he will be back to fix. It will cost us over $10,000 to fix this mess he left us, the concrete needs to be removed and replaced. As per our discussion with him the day of, and the day after the cement pour, he admitted that the concrete job was terrible but said he was damned if he did, and damned if he didn't do the job with bad concrete. YES!!, he knowingly put down bad concrete on our property instead of sending it back to the company it came from. As soon as her poured and left we went and looked at the work and the concrete already had large cracks in it! The only people damned were us cause we are stuck with this crap and it is expensive to remove. But it was much more than bad concrete, from forming to finishing our job was an absolute disaster. Clearly no one used a level, measuring tape or screws during the forming as they concrete and stair are not symmetrical, the patio is not sloped away from the house or finished to have water drain away and not pool in puddles on the top of the patio. The forming and finishing is so bad that there is no way that these were guys with any cement finishing experience. Also I should add here that there was an incredible amount of splatter that they left behind. They did not shield our house to we had cement splatter from the front door to our side door, including our mailbox and fencing anywhere near the job. Don't make the mistake that I made and believe any photos that John puts up to advertise his business, clearly it is not in line with the quality of job that we received from this company. Photos are included with this review to try to show how bad it is, but the reality of looking at it is far worse. Many neighbours hired John too after he came to our community group asking for work. My immediate neighbours fired him after they got sick of his no shows and saw the quality of our job. Neighbours on surrounding streets are beginning to fire him as they too are tired of his excuses and no shows. Some have reported deposits that he hasn't/won't return. Neighbours who actually had their property excavated, but never paved as John never showed up again, now have to have the work that John did removed to complete their job with another company because the work he did was not correct. Reports of lack of correct excavating and compacting, wrong gravel, existing asphalt that was left behind are included in this issues. This is costing these people more to have to excavate again. I should also add that my husband is an hourly employee who only gets paid while at work, he had to take off many days unpaid because John did not show up when he said he would. John knew my husband was taking off unpaid days but didn't show up anyway. His only remedy was to offer to compensate us for the income lost, but of course that has never happened. So I hope if you are considering hiring this guy I really hope that you took the time to read this review. We suffered the most damage in our neighbourhood because our work was further along than others, but there are a lot of people here that are very upset with John and Tottenham Paving and Construction. John doesn't even bother showing his face around here and sends hostile emails to those who still are trying to get their deposits back or get their work done. These contracts were set up in March, it if now late August. I am so disappointed with John, I really thought that this would be a good experience with him and I couldn't be more wrong. Now, even though John can't answer our emails asking when he will be back to fix, or show up to fix his mess, I know it won't take him long to appear here to argue about this review. He seems to always have time for that. Just know, that everything that comes out of his mouth is not based in fact and that there are a lot of unhappy people that I know who hired him in March 2021 and 5 months later are tired of his excuses.