Buck

I phoned up in the morning and after a short exchange of texts, a visit was arranged for between 7-9 pm the same evening! I hadn't asked for such a quick response, but it was most welcome. Some water was leaking out from under the machine during each wash. Josh was unable to find any faulty component that might be causing the leak, although there was a blocked filter, and he surmised that the incoming water pressure was too high (as the machine is in a basement). He reduced the incoming pressure, and we can only assume that this was the problem, as the leak has stopped. He also dealt with a couple of minor issues, and commented that machines of our model and vintage last longer than more recent models. As no parts were required (the advice being that it wasn't worth spending a money on expensive parts for an old machine), we were just charged the call out fee as quoted when booking the visit. Josh was very efficient and knowledgeable and we would recommend this company.