Local heating and cooling Positive: Professionalism, Punctuality, Quality, responsiveness, friendly Sina was very proffessional, friendly, and highly knowledgeable. He checked, by-passed the switch, ordered and installed a new pressure switch on my heating furnace and also cleaned the flame sensor as well. In addition I was suprised he did the condensation test on my furnace and passed. Whew! I am not happy with my present thermostat that I bought a year ago and I don't know now which one to get but when I told him He sold me the Honeywell pro series. I definitely like it. Happy with the result. I highly recommend it. Heating is running good and well until a couple of days it stops. I called sina and he immediately responded. I hesitate to call because it's already 8:00 in the evening however, He did come and checked to see the fault code on the furnace and turned out to be code 7 meaning that the system has failed to establish a flame. Code 7 issues that cause this problem are faulty gas valves, faulty flame sensor, faulty burner and low gas pressure. Since he checked everything previously except the faulty gas valves he thought it could be it but he did not assume until He did some diagnostic test first and even took out the collector box just to determine if it was sending a wrong signal into the system. Finally the gas valves are not the issue and I save $700. Wow The work is not done yet today is 23 of December, 2021. It is a very cold winter. Let's watch and see. Hopefully it works. If not he said he is still doing some research and will be back soon and also inform him if it stops again. Fortunately the furnace runs smoothly well for the first time with no down time and it’s almost six days now from December 23, 2021 to December 29, 2021. For me as a newbie and have no knowledge in HVAC this is an educational, Learning and satisfying experience because he let me be involved in the process. Sina is such an honest and humble guy. He has a lot of patience and truly committed to his work and to his community by providing excellent and diligent work either day or night. What can I say? My experience is truly blessed from a frustrating scary cold winter with no heat to a remarkable happy ending. Not to mention my previous sickening experienes with different contractors. I highly recommend Sina 100 percent. You won't regret it by any means and hopefully you may have a very happy warm winter like me. Merry Christmas and Happy New Year
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- Company Response
Thanks for sharing about the experience you had with Local Heating And Cooling.
We are absolutely glad to have you as one of our fast growing, big HVAC family member.
Thanks again for choosing us.
Merry Christmas and Happy new year to you as well.