Horrible, customer service. I saw some reviews before. They are worst and even in covid situation will not accommodate request for possession date. Its like you have to take possession on their date and time and no other date options provided. I see someone else also had similar experience. Very very very poor service and don't care about client.
- Company Response
Hello, thank you very much for buying your designer Rohit home! Welcome to the Rohit family.
We are sorry to hear about your experience with us for not accommodating the possession date as per your request. At Rohit, we live the purpose to make our customers feel better about where they live. We strive to achieve the same through the quality of the homes we build, customer service and timely delivery. Each and every customer is important for us and hence, we have to ensure consistency while turning around our homes to customers, in the three aspects stated above. The same can be attained by being process oriented for maximum efficiency, especially in the challenging times that we are in due to Covid. We are thankful to our customers who do understand why we do what we do by not deviating from the processes and today are our best brand ambassadors!
We once again regret the inconvenience with regards to the possession date and yet, are confident that you will have no complaints about the quality of our build, the purposeful design, and would love your Rohit home!
Thank you and stay safe.