Bjorn was amazing to deal with!!! Lots of knowledge and information given and no pressure or sales tactics to complete the deal. We are so happy with the process of purchasing our swim spa including delivery, setup, care and service that has been provided by Backyard Retreat. Going there this weekend to purchase my new firepit and furniture. Great experience and a definite recommendation to anyone all-day and everyday for purchasing and servicing of your backyard needs! Thanks guys!!!