We purchased an Animal DC25 about 3 years ago, and it has been fantastic - has never lost suction (and we have 2 dogs, 3 cats and 2 kids, so it's been well tested.) Recently we had a couple of small problems with the vacuum - a screw kept coming loose and the button for the beater bar was sticking, so we sent it in for repair. Dyson had it picked up by courier, fixed and sent back within 6 days with no charge. They also looked over the whole vacuum, found two other problems, fixed those too, and replaced the filters. I cannot recommend Dyson machines or the company highly enough.
- Approximate cost of services:
- $750.00
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