almost 5 yrs ago we replaced large quantity of windows. The company that installed was awesome - 5 out of 5 stars. We had small problem with one window couple yrs ago - fixed with no hassle. But now all the mullions have turned yellow. Windows still under 5 year warranty for defects. Had service tech come out and agreed that they are yellow! OMG this is where the circus begins and i still can't get the manager to call me. It seems Window City has tried to find every loop hole or stall to avoid replacing the windows. They say it is now in process but i have a lot of questions about future windows turning yellow and warranty on replacements and i am being ignored. I have emailed all their company listed emails with no response and Jingle (the only person i have talked to) is of no help.
- Approximate cost of services:
- $12,000.00