Frank Wang from Markham

I work in the architectural design profession so I have a better knowledge of construction & building products than most home owners…not saying that I’m an expert on residential windows but since I have a better understanding of what to look out for, my decision to go with Moncada windows is not purely base on cost alone. We moved to our raised bungalow in Dec. 2009. After a winter with the 40 year old original windows/doors we decided to replace all the windows the following fall. We eventually replaced 10 windows on the ground floor (including two large front windows 6’x10’ each) + 5 basement windows + a sliding door accessing the backyard with built-in blinds. We got estimates from 3 different companies, Anthony (owner) from Moncada came and give us the estimate, he was very knowledgeable of his product and when we got into a more technical discussion regarding his product vs other products out on the market he was able to satisfy all my questions/concerns and left me in a very comfortable state of mind. Moncada’s quote was actually the highest (within $3000) but after further analysis we decided to go with Moncada because of the higher quality of their product (hardware, Trim finishes, exterior covering, type of caulking used & type of insulation used). Anthony took measurements for quotation purposes and one of their staff came back a few days later to take actual measurements for the window production. Installation happened about 3 weeks after and took 1.5 day and went smoothly, the crew were professional, courteous and clean up all the debris. I think it’s important for the home owners to realize that no wall, ceiling or floor in a house is ever PERFECTLY level, flat or straight!!! The door and window openings that was originally built to being square will often overtime sag or become lopsided due to uneven house settling and any installer (no matter which company) will try their best to fit their perfectly square window into a not so square opening……so leveling and fitting the new windows/doors into existing rough openings can be tricky and often time not fit as “perfectly” as you would like/expect……. overall, the Moncada crew did an excellent job on my windows installation!!! I’ve purposely waited almost a year after the installation to write this review and is pleased to report that the windows/sliding door are all still looking good and working well and have zero issues with them. My conclusion is that you will be able to find cheaper windows if you don’t mind lesser quality products, Moncada windows are high quality window products at a very competitive price which makes them the best bang for your buck in my opinion. Lastly, the reason this review didn’t get 10/10 is because I am not able to attest to the longevity & durability of these windows over its lifespan so the highest I can currently give at this time is 9/10.