Reviews

10/10

It was such a pleasure dealing with Fireplace West from the start to the finish. Robin was so prompt with getting back to us and staying in great communication throughout the process. The finish product looks fantastic. The level of professionalism and care with the installation of our fireplace was exceptional. I was very pleased with how they ensured that the clean up afterwards was done right. There were two instances though that really stands out for us. The first was after the the BBQ gas on/off valve was installed, we asked if it could be moved slightly to be more out reach for our children. Robin said absolutely not a problem and then worked out in the pouring rain to do our request. The second was that while installing our gas fireplace Robin discovered a faulty exhaust pipe in our home that could have been very dangerous once we turned on our furnace for the winter had he not spotted and corrected for us. At all points Robin exceeded our expectations and we are happy to recommend Fireplace West to everyone we know because we believe they too will be completely pleased with the choice to go with this 5 star company!

Approximate cost of services:
$5,000.00
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Company Response

Thx Ryan. All my likes are here--young family in a new home, new city, dealt with us because of our reviews, and went with our suggestion, the fab Valor G3 insert. KUDOS to my young gas tech, Connor, for spotting and fixing an unconnected furnace vent pipe. Like idling a car in the basement. Furnace had been serviced a week earlier. Have a great winter, Connor, Robin.

10/10

You may have heard the saying "on time, on budget, of reasonable quality- choose any two". With Prorise, you get all three. Joseph's team was able to get in and do an excellent job, under my tight deadline, with no surprise costs. The finished product is outstanding, and it required a huge amount of prep-work. The previous owners had given the place a terrible paint job, with sloppy paint borders and painted over half-ripped-off wallpaper. It was just a mess, but you would never know it now thanks to Joseph and his team. I would easily recommend Prorise to anybody looking for quality painters.

Approximate cost of services:
$8,500.00
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Company Response

Hello Ryan, thank you for sharing your experience. Working around the wall paper was challenging as countless hours of prep had to be taken before we started painting. The application of the Sherwin Williams zero V.O.C Emerald paint along with the other zero V.O.C paints has transformed the look of your place. I would also like to thank you for your reference, I have been in contact with Eve and have provided with her with a detailed estimate. I will be following up with you in a couple months to see how things are going, if you have any further questions feel free to cotnact me anytime.

Regards,
Joseph Halfar