Appliance purchase for new home
We have purchased all of the appliances for our last 2 homes completely through Trail Appliances. We have been very happy with the service that we have received and the quality of the appliances that we received. We have had little to no issues with any of our appliances. When we have had issues the customer service department did everything they could to point us in the right direction.
We were quite happy as existing clients of Phone Experts. The problem came when we were approached by a competitor about upgrading our system. Through a very lengthy, drawn out process it was concluded that Phone Experts could not compete. We made the decision to switch companies. Upon cancellation of our monitoring, we continued to be charged for the service (no longer on contract). Again through a lengthy process, I was told that they would stop billing us pending that I never contact them again! How is that for customer service! I could have elaborated a lot more on the whole situation, but I'll keep the negativity to a minimum.
