I got a call from this company and they offered me an alarm system which included 1 keypad (already had 2 installed from previous company) and an intercom system for 25 dollars a month. The installation was 75 dollars and they offered me 6 months free. I liked the deal so I took it. The agent on the phone told me someone would come to install the next day. I waited the next day, but no one showed up so I called the head office to ask what the problem was and they contacted the technician who went to the wrong address very far away from my house. However, someone came to my house shortly after to personally say sorry and offered free installation as a way to compensate, and he explained the system they would be installing to me. The next day the technician came on time, and finished his work quickly. However, after he left I noticed that one of the doors did not respond to the alarm system, and I called them to fix the issue. The next day someone came to my house and quickly fixed the issue. Everything has been good for over 11 months now.