Reviews

10/10

The service technician Mike Zevallos arrived as scheduled. He came in with all the equipment he needed to get the job done. I asked him to keep me up to date on what exactly he is doing for the maintenance. He patiently answered any questions I had. He completed the job in a timely manner. When I mentioned that my AC cover seems to be missing, he mentions that sometimes they blow away which I did not expect. At the end of the service I was surprised when he mentioned to me that he found my AC cover and brought it into the garage for me. This was above and beyond what he was there to do but this showed his caring nature of doing more for his customer. I was grateful for this gesture. Thank you Mike.

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Company Response

Thanks Pamela. I will pass this great feedback along to the entire team. Thanks for sharing. ~ Rich

10/10

My service technician Gurmeet Singh arrived promptly at the time he told me he would. He greeted me with a pleasant and warm smile. He immediately went to work to diagnose the problem with my hot water tank and explained some of the technical aspects which helped my knowledge. He was able to diagnose the problem and attend to the issue he discovered. Overall it took him only about 1/2 to complete the service call. A job well done Gurmeet. Thank you!

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Company Response

Gurmeet is certainly one of the best Pamela! Thanks for sharing your experience. ~ Rich

10/10

Paul from Reliance Home Comfort is an amazing technician who I rate as OUTSTANDING! He came to my home last Thursday Jul. 12 to check my AC unit which was not working....He did an amazing job trying to figure out exactly what the problem was. Turned out my unit was not getting enough power that's why it was not working. It further turned out the wiring for the AC unit is incorrect...Actually this is bad as it can cause a fire in my home. Because of Paul I now have an AC that works and the house is much cooler and my wiring will be upgraded so there is no threat of a fire hazard. I now sleep better due to a cooler house and wiring that is done properly.. Thanks so much Pau! I greatly appreciate all you did and for going above and beyond......Pamela

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Company Response

Thanks so much for taking the time to share your experience Pamela, we greatly appreciate it. I will be sure to pass them along to Paul. RM