Overall, not impressed with what I received for my money. Thomas was great in the beginning and seemed very trustworthy. However, as the project was nearing completion it became hard to contact him regarding my discontents.
Where to begin? I have notified and tried to get Thomas to address all of the following issues multiple times over a long while. He refuses to return my calls and email messages. Here is a list of most of the problems:
- Multiple appointments cancelled postponed
- Job took about twice as long as expected
- House was a total mess (rooms not sealed properly before work began)
Uneven wall tile in my bathroom. Thomas insists this is my fault for some reason. I have had multiple professionals look at it and they all say it could have been done properly.
Tile grout done incorrectly and is now crumbled away
Loose/Cracking tiles in kitchen
Poor finish where cabinet gable ends meet floor/ceiling
No soft close kitchen cabinet doors
Kitchen cabinet doors hung unevenly
Pile of dirt left in backyard
Materials left in basement
Questionable duct work
Questionable electrical (wires not hung properly in basement)
Questionable plumbing (loose sink drain pipe)
New windows installed without flashing
Baseboards not painted in rooms that were painted
Please think twice about using his services.