John in Mississauga

My first encounter with Diamond Auminum was last year in July 2011, when Ray came to do the estimate. I had the work actually done this year in June 2012 and surpisingly Ray honoured the original price quoted. My reasons for choosing Diamond Aluminum will become obvious. Ray was professional, highly knowledgable and very thorough. Tell me how many companies show you all the product (including brackets, screws, downpipe seals, etc.) used in their installs. Ray did when he came over? Noone else did who quoted and I could see that Ray's product was high quality stuff. Ray's price was not the cheapest nor the most expensive and you'd be hard pressed to find a better deal in regards to value, quality and service. Every fine detail and point we discussed, was confirmed to me by email as part of the quote. I was present during the first day of the installation but couldn't be there on the second day and there were 2 very critical installation areas which I had forgotten to discuss in detail with Ray. I was amazed at how Ray did the work in those areas. The gutter splash guard was also a pleasant surprise. All this shows how conscientious Ray is about quaity workmanship. They say that the customer is always right, but I wouldn't bet on it. You can't lose if you ask Ray for his opinion, advice or recommendation. He's a goldmine full of excellent, logical suggestions. I'll end off with one more plus for Diamond Aluminum and I'm sure it's an important one for a lot of people. It's called service. While washing the windows after the install, my wife showed me a couple of areas that could use a minor adjustment. I called Ray to have this corrected whenever his crew was near my area again. This was done the very next day. What else can anyone say? Recommend Diamond Aluminum? Absolutely.