Good deals on good appliances. Good warranty on products. Abrasive and off-putting salesman. I don't know if he's bigoted like Patty said, but you would never hire him to do PR work, unless you wanted your organization destroyed. I suspected it might be a ham-handed attempt at the "you're-not-good-enough-for-this-product" approach to sales (which is a stupid approach, in my opinion). It was enough to make me think about walking out of there. The machines, however, were high quality for a good price and warranty, and I needed them. The machines saved the deal, otherwise I would have left.