Just had two storm windows replaced in our 80 year old house. The experience with GEM was fabulous. Upon first inquiry, we received a follow up call the next day and an initial assessment made the following week. Waiting for installation was a little long, but understandable due to COVID. Communication was always swift and pleasant. Installation was a breeze. Great all round service.

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Company Response

Hi Ann and Michael,

Thank you for posting this review, GEM takes pride in all our products and installations we do for your customer, you are correct that these are particularly challenging times and at a very busy time of year. GEM will always endeavor to provide expert, professional and timely service to all our customers and as we have for the past 60 years, GEM will always stand behind the products we sell and work we do. Thank you for your business.