Drain Replacement/Waterline Replacement
Just wanted to pass on my recommendation for Drainworks. Mike and Eric were out to our house when we had a basement drain back-up. They took me through the drain line with the snake and were able to identify roots that had penetrated through the old clay pipe. While we weren't thrilled about having to do the extensive drain replacement (60ft), it was necessary and no one better to do the work than Drainworks. They walked us through the process, answered our questions and provided clear estimates of their pricing structure. Misha and his crew worked tirelessly for four days to get the job done, including some extensive work outside in the cold weather. Mike and Eric returned for the final inspection to make sure the job was done properly, which it was. They were also helpful in going over paperwork for the City of Toronto rebate program. Definitely would recommend them to others. Thanks Drainworks for your professional work and attention to detail.
- Approximate cost of services:
- $10,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
**Thanks Neil** We appreciate your review. At DrainWorks we always identify the best course of action to solve any problem and share that information with you, the homeowner, so you can make an educated decision on how to proceed. In your situation extensive repairs were necessary, and although unplanned home repairs are stressful, DrainWorks goes above and beyond to provide excellent and efficient customer service to ease the hassle. We welcome any recommendations you make on our behalf, and rest assured that your friends and family will receive the same exceptional service as you.