Worst experience I’ve ever had with a lawn-care provider. On their first visit, they burned our lawn! The worst part is, they continued to deny it and gave no direction on how to rectify the problem. I tried to get a full refund and was also denied. They gave a small portion back with a cancellation fee. Absolutely ridiculous! Horrible customer service and an unprofessional manager handling the situation. Do yourself a favour and find a better lawn-care provider.
- Approximate cost of services:
- $203.00
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- Company Response
We’re happy we were able to get in touch with you directly and help resolve the issue, Tony. Our customers mean a lot to us, and we look forward to a continued relationship between yourself and Hometurf!