General Electric fridge/freezer
Our fridge stopped working April/26, called Elite 4/27, Technician came out 4/28, he said that it is the motherboard and will need a new one. He advised us the part was in and it would take 2-5 days to for Elite to come back, I called Elite 5/1 to be told its going to take 7 days! Completely unacceptable service!
- Approximate cost of services:
- $600.00
- Company Response
Good Afternoon, we are sorry to hear your frustration regarding service. When we order parts they arrive within 2-5 business days, normally. However due to COVID suppliers are taking a little longer than usual due to shortage of staff and incoming shipments across the border. We always do our very best to return in a timely manner, we are sorry of the inconvenience this may cause you. Please feel free to send an email to see if there is more we can do for you service@eliteappliance.ca Thank you for your patience and understanding during this very difficult time.