C&C in The Beach(es)

Having worked with Steadfast before for our bathroom renovation, we contracted them again to perform a kitchen gut renovation in a century-old semi in The Beach. Again, Mike and his team did a very good job. The project included: — Demolition and disposal of debris — Install a dust membrane to minimize dust migration — Frame all walls — Level floor and install plywood subfloor — Install insulation and vapour barrier in walls and under the floor — Install plumbing — Electrical: wire and install 6 pot-lights, 4 pendant lights, under-cabinet lights, 2 external lights, switches, hood fan — Install Schluter floor heating system with sensor and — Install tile floor — Work with a subcontractor who measured the kitchen, designed it on Ikea’s website, purchased and installed the cabinets. — Coordinate with third-party company that installed exterior sliding door — Install and paint drywall — Install ceramic backsplash — Supply and install quartz countertop — Lay bricks to cover old window AC unit — Clean up the site Project duration: ~6 weeks Mike was adaptable and amenable when it came to “surprises” that are inherent with century-old houses. The floor heating thermostat that came with the system was inadequate and Mike sent an electrician after the end of the project to install a new thermostat for no extra-cost. Similarly, we noticed that the external hood vent was making a loud noise when windy and Mike found a solution to tamper it after the end of the project. The team did a reasonable job at keeping the kitchen and surrounding area clean. Our only recommendation to future clients is to maintain constant and clear communication directly with Mike.

In the fall of 2015, Steadfast did a complete renovation for our two bathrooms in a century-old semi in the Beaches. Mike and his team were great. He provided a comprehensive and accurate quote, which he stuck to, both budget and time-wise. They were not the cheapest option, but we felt we got what we paid for. Mike was very transparent about any additional costs and always requested permission in advance. The project ended up being about a week late due to unforeseen circumstances because the scope of the project expanded a bit. Overall, he said he would take longer than others but this was clear from the quote. From the quote phase and throughout the project (and even after), Mike provided valuable qualified and reasonable advice. The job was very well done, with attention to details and accountability. He came up with creative ideas to address space challenges presented by old houses. For example our basement is not very high, and we wanted a shower to fit us comfortably. They proposed and built a step-down shower that works great for us. Mike and his team provided excellent client service: their communications were open and prompt, with a positive, can-do attitude. They were very polite and pleasant to work with. They showed responsiveness when it came to fixing issues, owning mistakes and correcting them, adapting to changes to the plans. We have already recommended them to friends and neighbours and would definitely use them in the future.

We had a pipe trickling in the basement bathroom and Balsam Plumbing did a good job replacing it. I was impressed with both the quality of their work and their client service: from the helpful receptionist to the the plumbers, who were curteous and - as mentioned before - always cleaned after themselves. All in all, good experience.