Water problem in the basement.
After a heavy rain (particularly on top of melting snow), water appeared in the basement back bedroom and kitchen. I was told by a general contractor that I should probably call first for a drain inspection and DrainWorks was recommended to me. I called them and Mike Dunn came for an inspection ($265) of the existing drain system. He showed me what could be seen of the drain and mentionned the different areas that could pose problem. He gave me an estimate which I accepted and the day after, he was there with Misha an two other workers. They showed me what they did every step of the way. Did a very good job with as little inconvenience to us as possible, explained to me the limits of what was to be expected beforehand. They did the job quickly, minimized the problems while working, and cleaned up very nicely at the end. The estimate they had given me before the work was done is what they charged me for.
- Approximate cost of services:
- $6,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
**Thanks Henri** We appreciate your review. At DrainWorks we always educate the homeowner every step of the way and we always provide exact to the penny pricing before beginning any repairs. This ensures that there are no surprises and no hidden costs. We are happy to have you as a satisfied customer. Thanks again.