tika in Madoc

Koodos to Ken from Clera Windows + Doors. No pressure, came to my home, brought a sample window, let me examine it and the rest was up to me. Had them installed in April of this year and he's been there if for any reason I needed to ask any questions. I had other windows that I had purchased in Sept of 2019, which (with the aid of Ontario Consumer Affairs) were picked up by the original company and a full re-imbursement was made to me. I am unfortunately skeptical of my new windows from Clera and will be until after the winter months of 2021/2022 are over. With the previous company I was told "you have to expect a little rain, cold, wind and flies to come in". Here I thought windows were to keep out the elements. I now have good windows and they are from Clera. I learned a valuable lesson even at my age of seventy-two, go with the company that makes the product NOT with a company that just sells it. Ken, you and your installer Jeff are terrific.......Thank you, Kaylene

I purchased Enerview Windows through a local company. The windows were installed but do not look like anything in their brochure (a recent brochure was provided by the local company and the windows I purchased are still not the same as indicated in their brochure). I phoned Enerview and was told very quickly when I enquired about the windows that "we don't make them you will have to phone who you purchased them from, we are an umbrella company representing different manufacturers". The brochure was from Enerview, they boost of the quality of their windows and the warranty provided but they DON'T MAKE THEM???